Privacy Policy

Last updated: 23/10/2025

Momso Sustainable CIC ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with us, particularly when signing up for classes or programmes via our website.

By using our website, you consent to the practices described in this policy.

Momso Sustainable CIC is a UK-registered Community Interest Company focused on empowering women through sewing education and community-based training programmes. We operate out of International House, Brixton.

We may collect and process the following types of personal information:

• Full name
   
• Email address
   
• Phone number
   
• Postal address (if required for correspondence)
   
• Emergency contact details (for in-person workshops or classes)
   
• Any information you voluntarily provide when signing up for a class, contacting us, or filling in a form on our website
   

We do not collect or store financial data such as card numbers. Payments are handled securely by third-party payment providers (e.g., Stripe, PayPal, Wix Payments).

We use your personal data to:

• Confirm and manage your class bookings
   
• Send you class reminders, updates or cancellations
   
• Respond to your enquiries
   
• Send relevant news, programme updates, and opportunities (only if you opt-in)
   
• Keep records for safeguarding, safety, and insurance purposes
   
• Improve our services and understand user preferences
   

We will only use your information in ways that are lawful, relevant, and necessary.

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases to process your personal data:

• Consent: When you give us clear permission (e.g., signing up for newsletters)
   
• Contract: To fulfil services you have requested (e.g., class bookings)
   
• Legal obligation: To comply with the law (e.g., safeguarding, accounting)
   
• Legitimate interests: To run and improve our programmes effectively, while respecting your rights
   

We do not sell or share your personal data with third parties for marketing. We may share your data with:

• Service providers (e.g., booking or email platforms) strictly to carry out tasks on our behalf
   
• Legal or regulatory bodies, if required by law
   
• Emergency services or safeguarding authorities, if there’s a safety concern
   

All partners and third-party services are GDPR-compliant.

We take the security of your data seriously. We store your information on secure servers, use strong password protections, and limit access only to staff and partners who need it.

Despite our efforts, no digital system is 100% secure. In the unlikely event of a data breach, we will notify you and the relevant authorities as required by law.

We keep your data only as long as necessary for the purposes outlined in this policy. For example:

• Class booking records: up to 6 years for legal and insurance purposes
   
• Mailing list data: until you unsubscribe
   
• Enquiry forms: up to 12 months
   

You may request that we delete your data at any time (see Section 9 below).

Our website uses cookies to enhance your experience and track anonymised usage data. These may include:

• Essential cookies (e.g., for bookings or login sessions)
   
• Analytics cookies (e.g., to see which pages are most visited)
   

You can control or disable cookies through your browser settings.

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you
   
• Correct any inaccurate or incomplete data
   
• Request deletion of your data ("right to be forgotten")
   
• Restrict or object to processing of your data
   
• Withdraw consent at any time (for email marketing, etc.)
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise any of these rights, contact us at:
📧 momso@momso.co.uk

We do not knowingly collect or store personal data from children under the age of 13 without parental or guardian consent.

We may update this Privacy Policy from time to time to reflect changes in the law or how we operate. The most current version will always be posted here, with the date of the latest revision.

If you have any questions about this policy or how your data is handled, please contact:

Momso Sustainable CIC
📍 International House, Brixton
📧 momso@momso.co.uk